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Call + Collect

We have now extended our Call + Collect service in selected stores. Orders can be placed and collected from Monday to Friday between 9am and 4pm from our Belfast, Bolton, Leeds, Preston, Rochdale, Sheffield, Stockport, Stoke-on-Trent, Warrington & Wolverhampton stores. We are also now offering a couriered delivery service from these selected stores for just £5.95, just ask the store staff about this when calling!

If you would rather order online you can use our Click + Collect service, find out more here.

We have put guidelines in place for our Call + Collect service to ensure the safety of both our staff and customers. Minimal staff will be in our stores to provide this service and all those returning to work have volunteered.


PPE will be provided to all our staff and social distancing practices will be adhered to at all times. All order collections will be contact free and take place outside of our stores, to keep both staff and customers safe and protected.

Thank you for your support and patience during this time. T&C's apply.


Call + Collect: How It Works

Call + Collect: How it works - steps

Terms & Conditions

The Call and Collect service is available in selected Alan Howard stores. These stores are Belfast, Bolton, Leeds, Preston, Rochdale, Sheffield, Stockport, Stoke-on-Trent, Warrington & Wolverhampton. Orders can only be placed and collected between the hours of 9:00 and 16:00 from Monday to Friday. Orders can be placed over the phone. Please do not call the store outside of the stated hours. Due to strict social distancing measures of our staff in stores and anticipated demand, wait times may apply when calling the store. Full payment must be made before collecting your order. You must come to collect your order as soon as possible. All orders are to be collected outside of the store. All orders placed are subject to stock availability in-store on the date your order is fulfilled. Alan Howard stores are not open to customers and no entry will be permitted under any circumstances.

Free delivery on orders over £50 - excluding furniture orders