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covid-19

COVID-19 information HUB

This is a difficult time for our industry, but we want you to know we are here for you now, and we will be here once this has passed.

We'd like to thank all of our customers for their loyalty and support during this time, and an extra-special thank you to all of our staff who have continued to serve as best they can through the uncertainty.



Current business operations

Call + Collect

We have now extended our Call + Collect service in selected stores.

Find out more here

Online shop

Our online shop currently remains operational, we will update you if this changes. You can log in here. If you have shopped in store with us before you can activate your online account here.

Social media

We want to provide you solace in the midst of all this with the power of social media, so these channels will remain active and we hope yours will too. We will use our social media to continue keeping you informed, giving love to your amazing work, ease isolation through engaging with you all and we will search out and share lighter moments of laughter to relieve the stress we’re all feeling. If you have any questions or just want to chat, please get in touch with us on Facebook or Instagram.

Education Courses

All courses from 23rd March through to 31st May have been cancelled and are being re-arranged or given a full refund.

We will review courses booked in June at a later date and keep you updated.

Please note that refunds can take between 7-10 days to be processed and issued.


Useful links

As a family-run business, the health and safety of our staff and customers is imperative and we are taking every precaution necessary as advised by the Government and the World Health Organisation and we strongly advise that you implement the same in your business.

We understand the pressure the current situation could place on small businesses and will continue to support and serve the industry with everything that we can.

The links below contain official advice and we advise that you check them regularly to stay up to date

NHS Coronavirus Information & Advice

GOV.UK Coronavirus Information & Advice

Coronavirus Financial Support for Businesses 

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