Steve Hilliard Consult to convert-The secret to effortless upselling
Are you a hair, beauty or barbering professional? Or currently in training to be one?
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For professional applications, please upload a copy of one of the following documents:
- Level 2 or above (NVQ or equivalent) hair, beauty or barbering qualification certificate
- Public liability insurance certificate for your hair, beauty or barbering business
- Current business cheque book
For student applications all of the below documents are required:
- A valid college card
- A course enrolment letter or receipt
Product Details
The consultation system that turns conversations into revenue.
Are your consultations costing you money? Most Stylists rush the consultation they default to "same as last time?" and they miss the single biggest opportunity to build trust, increase the average bill, improve rebooking and create loyal high value clients.
In consult to convert Steve Hilliard- Stylist, salon owner of 2 salons, business coach and author of "Do something different in your salon today" teaches the exact consultation framework his teams use every day to Increase average bills improve rebooking consistency Boost retail without feeling pushy or awkward No scripts that sound salesy, no pressure, just confident natural conversations clients actually enjoy.
What your team will learn:
- Rebooking made easy
- How to open clients up buying retail
- Column building conversations
You'll discover how to:
- Ask better questions that uncover what clients really want
- Use confidence building language that makes recommendations feel natural
- Turn every consultation into a personalised experience
- Increase average spend by improving how appointments begin
- Stop hoping clients rebook and start expecting it
Your stylists will leave with:
- A step by step consultation structure they can use immediately
- Confidence to recommend upgrades without fear
- Proven wording that opens up clients to buying
- A repeatable process that delivers consistent results
- Clear methods to build a column faster
- Stronger rebooking habits
- Better flowing consultations that feel professional not pushy
- Increased new client retention and loyalty
What is supplied: all learning materials
Tools required: smartphone
Course Investment: £150 + VAT (cancellation terms apply)
Product Video
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