Delivery
Christmas Delivery Times
All orders placed before 5 pm on Tuesday 22nd December will be dispatched for pre-Christmas delivery.
Any orders placed after this time will start to be processed from Tuesday 29th December.
The Mail Order and Customer Service Departments will be closed from Thursday 24th December to Monday 28th December, reopening at 8.45 am on Tuesday 29th December.
*Terms and conditions apply, all delivery times stated are subject to change. Full T&C's can be found here.
Delivery Charges
UK
(England, Scotland & Wales excluding Scottish Highlands and Islands & Northern Ireland)
£5.94 (inc VAT) Free over £50 + VAT
Offshore
Northern Ireland
Maximum of 30kg. Two day delivery after dispatch.
£15.85 (inc VAT) up to 10kg then £0.71 per additional kg
Scottish Islands & Highlands
Maximum of 30kg. Two day delivery after dispatch.
£10.93 up to 10kg, then £0.71 per additional kg
Channel Isles
Up to 5kg £14.92 Next day after dispatch.
Isle Of Man
Maximum of 30kg. Two day delivery after dispatch.
£27.30 up to 10kg, then £0.95 per additional kg
Isle Of Wight
Maximum of 30kg. Next day delivery after dispatch.
£21.85 up to 10kg, then £0.75 per additional kg
Furniture orders are NOT eligible for next day delivery. Please refer to the furniture delivery information section, lower down this page, for details of furniture delivery times and any additional charges.
Please note:
Failed transactions (e.g.: incorrect postal information, declined cards, etc.) and out of stock items will delay your delivery.
We will notify you via email if there is a disruption to your order.
Additional Notes
• Should there be any trouble regarding your order, we will contact you via email. Please be sure to check your spam/junk email folder if you have not received your order by the expected date.
• For seamless delivery, ensure that there is someone to receive your delivery at the expected date and time. Failed deliveries will be returned to the depot and a note will be left at your address.
• We will process and handle your order with the utmost care. However, once your order has left our premises Alan Howard cannot be responsible for any transport delays, damages, or any circumstances beyond our control.
• Alan Howard is closed on all major bank holidays; therefore, delivery times will be affected during those periods. Please refer to this page for updated to delivery times around public holidays.
Furniture Delivery
We pride ourselves on our high-quality customer service. All our furniture is delivered straight to your salon floor by our professionally trained Alan Howard drivers*. They'll even clean up the excess packaging when they're done. Furniture delivery charges are different from standard delivery charges and can only be delivered to ground floor addresses. For furniture delivery prices to your address please, refer to the chart below.
Furniture delivery charges:
Pink Zone:
Free Delivery
Green Zone:
£0-1000 Order = £100 delivery charge,
£1000-£1500 Order = £50 delivery charge,
£1500-£2000 Order = £25 delivery charge,
£2000+ Order = Free Delivery
Blue Zone:
£0-1000 Order = £200 delivery charge,
£1000-£1500 Order = £100 delivery charge,
£1500-£2000 Order = £50 delivery charge,
£3000+ Order = Free Delivery
Orange Zone:
Please contact us for a bespoke delivery quote.
