Steve Hilliard Consultation Mastery – Create a Premium Client Experience and Pay
Code: COUAH08
in stock
Are you a hair, beauty or barbering professional? Or currently in training to be one?
For exclusive access to our extensive range of hair, beauty and barbering products at wholesale prices online and in-store, you need an Alan Howard trade card. Getting your exclusive trade card is free and simple, you just need to prove to us that you're in the trade.
For professional applications, please upload a copy of one of the following documents:
- Level 2 or above (NVQ or equivalent) hair, beauty or barbering qualification certificate
- Public liability insurance certificate for your hair, beauty or barbering business
- Current business cheque book
For student applications all of the below documents are required:
- A valid college card
- A course enrolment letter or receipt
Product Details
Steve Hilliard-Consultation Mastery – Create a Premium Client Experience and Pay Structure
Salon mastermind: The complete 4 course series (course 3)
Steve Hilliard isn't just a coach, he's a current hands on salon owner with decades of experience in the hair industry. He still sees a select few clients each week, charging premium prices for his expertise, while running two successful salons. For the past 7 years Steve has been coaching salon owners and teams with proven success, helping hundreds of salons understand their numbers, grow profits and build motivated high performing teams. His book "Do something different today" shares his personal journey from being stuck behind the chair to stepping back, creating systems and processes, and empowering his team, all while mastering his salons numbers to drive growth.
The consultation is the heart of every service, yet many salons rush it. If you want loyal clients, increased homecare sales, and a team that takes ownership, this course is for you.
Salon owners are always looking for ways to pay their staff and incentives on retail, well this session shows you just how with the inventive - Wage Calculator works.
What you’ll learn:
What you’ll walk away with:
What is supplied:
All learning materials
Tools Required:
Smartphone
Timings:
10am-4.30pm
Course Investment:
£150+ VAT(cancellation terms apply)
Salon mastermind: The complete 4 course series (course 3)
Steve Hilliard isn't just a coach, he's a current hands on salon owner with decades of experience in the hair industry. He still sees a select few clients each week, charging premium prices for his expertise, while running two successful salons. For the past 7 years Steve has been coaching salon owners and teams with proven success, helping hundreds of salons understand their numbers, grow profits and build motivated high performing teams. His book "Do something different today" shares his personal journey from being stuck behind the chair to stepping back, creating systems and processes, and empowering his team, all while mastering his salons numbers to drive growth.
The consultation is the heart of every service, yet many salons rush it. If you want loyal clients, increased homecare sales, and a team that takes ownership, this course is for you.
Salon owners are always looking for ways to pay their staff and incentives on retail, well this session shows you just how with the inventive - Wage Calculator works.
What you’ll learn:
- How to run consultation sessions with your team
- How to create a bespoke consultation script for your salon
- How to deliver Michelin-Star level customer service consistently
- How to create a salon Guarantee or Promise that makes you stand out
- How to maximise each consultation to increase sales and homecare
- Innovative ways to reward and pay your team using the Wage Calculator
What you’ll walk away with:
- Your own consultation script and staff session plan
- A questionnaire to define your salon’s brand identity
- The Wage Calculator to incentivise performance and increase sales
- Confidence in delivering exceptional client experiences that boost loyalty
What is supplied:
All learning materials
Tools Required:
Smartphone
Timings:
10am-4.30pm
Course Investment:
£150+ VAT(cancellation terms apply)
Product Video
No video available.
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